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Become a desktop support guru by earning an Associate of Arts concentration in Information Technology with Desktop Support Certificate* degree from University of Phoenix. With courses providing live, hands-on experience, this is a great way to jump into the field of information technology because you’ll learn how to manage information systems components and security, support personal computer (PC) applications, manage computer hardware, monitor and optimize PC performance, maintain PC printer support, troubleshoot Internet access and security, and more.
You’ll also develop sought-after critical-thinking skills as well as invaluable leadership abilities while participating in realistic scenarios, using some industry standard programs and developing functional software applications. All of our courses are updated regularly to ensure real-world relevance and are taught by leaders in the field of information technology.
*Maryland residents completing this program will earn an Associate of Arts emphasis in Information Technology with Desktop Support Certificate.
The Associate of Arts degree in Information Technology program provides the opportunity to specialize through the selection of College of Information Systems and Technology practical based academic certificates aligned to industry certifications in a variety of areas. Knowledge and skills in Information Technology professional competence and values, information utilization, collaboration, communication, critical thinking and problem solving are provided in the program.
We believe that students and families should be prepared financially for college and understand gainful employment opportunities before starting any program. So we want to ensure you have the information you need to make an informed choice - information like what it will cost, the skills you'll learn through your chosen program, and the types of occupations the program prepares you for.View the Desktop Support Certificate (Undergraduate) gainful employment disclosures.
Find out how you may be able to lower your out-of pocket expenses and what options may be available to help you fund your education.
The requires a minimum of credits, which may come from a combination of required and elective courses.
To view all the courses you’ll need to complete this degree program, visit our General Education requirements page.
University of Phoenix allows you to apply relevant learning, work and life experiences to college credits through the Prior Learning Assessment process. Speak with a representative to find out if you can fulfill some elective, interdisciplinary and/or general education courses by going through the PLA process.
From finding the right college to finding time for your other work and family responsibilities - we know you have a lot on your mind. That's why we offer the tools you need to better understand your financial commitment and the Finance Advisors who can help you understand your options.
Knowing your cost commitment up-front can help you successfully plan for your degree program.
Cost breakdown 4
|Tuition (per credit) for 100/200-level courses|
|Tuition (per credit) for 300/400-level courses|
|Electronic materials fee (per course)|
|One time application fee|
Fees may be non-refundable. Students pay tuition on a course-by-course basis. All tuition and fees of the University are subject to change.
Learn about how you can fulfill some credit requirements from prior experience, professional training, licenses, certificates and transcripts from previously attended colleges and institutions.
Investigate federal financial aid options including government grants and loans. Your advisor will help you check your eligibility.
Under the Third-Party Billing Plan, University of Phoenix directly bills an approved employer for a student's tuition. To find out if your company supports direct bill, speak to your human resources department or one of our advisors.
An advisor can help you review your options and choose the one that’s best for you.
Whether you're serving on Active Duty, are a member of the Reserve or National Guard, or are the spouse of a military member, you're eligible for a reduction in tuition. Our special military tuition rates combined with some of the resources below can help you get started in your pursuit of a degree.
If you're a veteran or military servicemember who served a minimum of 90 combined days on active duty after September 10th, 2001, you may be eligible for Post 9/11 GI benefits.
As a military spouse, you may be eligible for financial assistance that can help you pursue your degree.
A job in the technology sector is more than just sitting at a computer by yourself—you’ll be communicating with many different people. The communication skills you’ll learn at University of Phoenix will help when you enter the workforce.
To provide the best education possible, our curriculum is developed to meet the strict guidelines of the Association of Computing Machinery (ACM) and Association of Information Systems (AIS).
Earning an associate’s degree at University of Phoenix allows you to transition into a University of Phoenix bachelor’s degree program seamlessly.
The College of Information Systems and Technology offers an innovative learning environment complete with simulations and hands-on lab activities.
Talk to a representative who specializes in the Associate of Arts concentration in Information Technology with Desktop Support Certificate degree to make sure this program fits your specific needs. You can also get to know University of Phoenix by checking out the Phoenix Prep Center.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.
We understand that technology has changed the way the world does business, the way people receive an education and even the way people communicate.
At the College of Information Systems and Technology, we pride ourselves in our experienced faculty members, many of whom hold leadership positions in the IT sector.
To ensure relevance and curricula that are at the forefront of the industry, our Faculty Advisory Council regularly reviews program content.